FAQ & Reviews


"At UW-Stout, we are always challenged to improve our support systems. We asked Confidential Records to evaluate our situation and present us with alternatives to our secure document management and destruction program. Confidential Records has proved to be very efficient, personable, professional, and competent in their service delivery."


"Wipfli utilizes Confidential Records for our document destruction needs in five of our west central Wisconsin branch offices. As an accounting firm, we generate large amounts of highly confidential data both in-office and at our off-site storage location. We found Confidential Records to be competitively priced, with conscientious associates who are friendly, professional, and responsive to our needs."

Weld Riley

"We use Confidential Records for our off-site record storage and on-site paper shredding. They provided us with locked bins, and the documents are destroyed on our premises. We can also easily determine when files stored at the facility should be destroyed. When searching for a company to provide these services, we looked for both competence and competitive pricing -- and we have found that with Confidential Records!"

St. Croix Electric Cooperative

"We have been a customer for over 10 years taking advantage of the on-site document shredding service. We have also utilized the records purge service as well as offering a shredding event at our annual meeting. The customer service has always been top notch and the service offered at a very reasonable rates. I would highly recommend Confidential Records to any business in need of this service!"

First Net Impressions

"It has been a great experience working with Confidential Records. We started with one small, lockable container in our home office. We have since grown into our own building and have multiple containers with a regular pick-up schedule. Confidential Records provides us a consistent schedule which allows us to plan purges around pick-ups and their staff is always on schedule and courteous."

What can and cannot be shredded?

Our mobile shredding trucks will cross shred all material that includes file folders, accordion file folders, envelopes, green-bar and blue-bar dot matrix journals, paper clips, staples, rubber bands, two hole hasp fasteners (found at top of file folders), and spiral notebooks. We cannot shred three ring binders (contents only), black butterfly clips, hanging file jackets, or any heavy metal objects.

Learn more about our shredding process.

want regular shredding service?

We offer three sizes of secure containers so you can choose the size that best fits your needs. We are happy to make suggestions to get you started with the right unit. You can add or remove units at any time. If you schedule regular shredding service, the units are free. You only pay for the shredding. You can also choose the frequency of shredding service from as often as every week to as little as once a quarter.

Learn more about our shredding options.

What is NAID AAA Certification?

National Association of Information Destruction (NAID) has developed a set of high security standards for AAA Certified companies. The certification requires an annual audit performed by a security professional with the Certified Protection Professional (CPP) accreditation that is issued by the American Society for Industrial Security. The NAID AAA Certification program establishes standards for the secure destruction process including areas in security, employee screening, operational destruction process, and insurance.

We found Confidential Records to be competitively priced, with conscientious associates who are friendly, professional, and responsive to our needs.
-Wipfli, LLP

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