FAQ & Reviews

UW-Stout

"At UW-Stout, we are always challenged to improve our support systems. We asked Confidential Records to evaluate our situation and present us with alternatives to our secure document management and destruction program. Confidential Records has proved to be very efficient, personable, professional, and competent in their service delivery."

Wipfli

"Wipfli utilizes Confidential Records for our document destruction needs in five of our west central Wisconsin branch offices. As an accounting firm, we generate large amounts of highly confidential data both in-office and at our off-site storage location. We found Confidential Records to be competitively priced, with conscientious associates who are friendly, professional, and responsive to our needs."

Weld Riley

"We use Confidential Records for our off-site record storage and on-site paper shredding. They provided us with locked bins, and the documents are destroyed on our premises. We can also easily determine when files stored at the facility should be destroyed. When searching for a company to provide these services, we looked for both competence and competitive pricing -- and we have found that with Confidential Records!"

St. Croix Electric Cooperative

"We have been a customer for over 10 years taking advantage of the on-site document shredding service. We have also utilized the records purge service as well as offering a shredding event at our annual meeting. The customer service has always been top notch and the service offered at a very reasonable rates. I would highly recommend Confidential Records to any business in need of this service!"

First Net Impressions

"It has been a great experience working with Confidential Records. We started with one small, lockable container in our home office. We have since grown into our own building and have multiple containers with a regular pick-up schedule. Confidential Records provides us a consistent schedule which allows us to plan purges around pick-ups and their staff is always on schedule and courteous."

What can and cannot be shredded?

Our mobile shredding trucks will cross shred all material that includes file folders, accordion file folders, envelopes, green-bar and blue-bar dot matrix journals, paper clips, staples, rubber bands, two hole hasp fasteners (found at top of file folders), and spiral notebooks. We cannot shred three ring binders (contents only), black butterfly clips, hanging file jackets, or any heavy metal objects.

Learn more about our shredding process.

want regular shredding service?

We offer three sizes of secure containers so you can choose the size that best fits your needs. We are happy to make suggestions to get you started with the right unit. You can add or remove units at any time. If you schedule regular shredding service, the units are free. You only pay for the shredding. You can also choose the frequency of shredding service from as often as every week to as little as once a quarter.

Learn more about our shredding options.

What is NAID AAA Certification?

National Association of Information Destruction (NAID) has developed a set of high security standards for AAA Certified companies. The certification requires an annual audit performed by a security professional with the Certified Protection Professional (CPP) accreditation that is issued by the American Society for Industrial Security. The NAID AAA Certification program establishes standards for the secure destruction process including areas in security, employee screening, operational destruction process, and insurance.

"They were a pleasure to work with. They were affordable yet safe, and they got rid of all the paperwork that needed to be shredded to protect delicate information. Everyone we worked with was pleasant. The great thing is that they came right to our office and destroyed the documents right on our property! Hire them; you won't regret it."
-Deanna Eckardt

"They really know their business here! They assured me that trusting them with our confidential paperwork to shred was their utmost priority. I witnessed the bin being weighed and watched the papers being finely shredded on their closed-circuit screen. Pretty amazing! There is no chance of confidential information being compromised. 5-star service! "
-Katrina Bruecker

"Great communication and very reasonably priced! I had a large volume of old documents at work that needed shredding, and setting up the appointment was easy and quick. They arrived right on time (and even called ahead to let me know when they were on their way) and were very friendly and professional. Highly recommend!"
-Michelle Reed

"This company is great and strives to accommodate a tight timeline. I am super grateful that the driver was willing to go above and beyond what he should have had to do. This service saved me so much time and resources that I would have given up if I had to shred 600 lbs. of paper."
-Wanda Deming

"They were very easy to deal with when we set this up over the phone. On the day they actually came out to do the shredding, they were prompt, efficient, and professional."
-Kurt Swanson

"Confidential Records is definitely a professional and outstanding business. They arrived on time at our home, shredded our personal papers, and were done in under 30 minutes. The driver was very personable and professional. Thank you, Confidential Records; you will always have our business."
-Conrad Rivard

"Confidential Records was fantastic to work with for our storage room purge! They provided accurate pricing and responded to all of our questions, making the process smooth and efficient."
-Erik Johnson

"This was a very helpful service for an estate clean-out. We were able to shred boxes of confidential information with the shred truck on site. They are a very courteous and friendly team!"
-Peter Goodwin

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